Experience and Commitment

Tamarack’s experienced technicians are committed to providing prompt, effective answers to your service questions. From Tamarack’s standard equipment to application-specific, custom installations, it is our goal that you become expert in meeting your end-users’ production requirements. Service technicians work closely with you to complete each equipment installation and check-out successfully and are on hand to provide on-site training for your operators.

Team Approach
Tamarack’s service technicians are part of our in-house mechanical and electrical assembly team; as a result, they have thorough knowledge of Tamarack equipment. With Tamarack’s in-house servo-programming expertise, electronic questions and special requirements are met.  And the Tamarack sales, engineering and service staff work together to address your questions and on-going requirements; equipment features can be added modularly as your production needs change or your market develops.

Advanced Training
Tamarack also offers advanced training sessions, at your plant or at Tamarack’s facility.  These sessions are helpful to train new operators, to assist you as you take on new jobs or new production requirements, or to offer approaches to increase production speeds or reduce job change-over time.

Parts Orders
Parts orders are shipped promptly from Tamarack’s extensive inventory.  Tamarack produces most parts on-site to assure quality control, so parts orders can also be produced and filled directly by our machining staff.  

 

“Scott was excellent to work with.  He is very knowledgeable and helpful!”

- RFID Label Converter, USA

“I would just like to thank you and your group for the above and beyond outstanding support your group gave us. This was a very difficult project or better said impossible. Ron as usual was a huge asset.”

- Folding Carton Converter, USA

“We are very pleased with the support that you give us. Ron and Adam are real pros.”

- Folding Carton Converter, USA

“I want to thank you for all of the help, responsiveness, and expertise in the acquisition and start-up of the offline Tamarack. In a few weeks we have been able to put together equipment and knowledge to be able to make a high quality, consistent, unique product. We couldn't have done it without you. We are very impressed with the machine and your attention to details that we wouldn't have thought about. We will proceed to run the job with confidence tomorrow.”

- Business Forms Manufacturer, USA

 

“Ron, it was a pleasure to have you here with us. You were very clear in your instructions, and our operators are running fine!”

- Business Forms Manufacturer, South America